What Shipping Methods Are Available?
We use DPD delivery and UPS for International shipping.
Do You Ship Internationally?
Yes we do ship internationally, prices are given at check out.
How Long Will It Take To Get My Package?
Our standard shipping is 3-5 working days.
Please bear in mind if you place an order for any made to order items, your item will be dispatched within 3-5 working days.
Payment
What Payment Methods Are Accepted?
We accept PayPal, debit card and credit card payments.
Is Buying On-Line Safe?
Yes it is, we have a secure payment system.
Orders & Returns
When will I know my item has been dispatched?
Once your item has been dispatched, we’ll send you an email with tracking information.
If I order cushions and Candles will they be shipped out together or separately?
The order will be shipped out separately as the cushions take 7-10 working days to dispatch. Unless you leave instructions for the items to be shipped together.
Do you accept returns?
We do not accept returns on any made to order items unless they are faulty or have arrived damaged and will happily be exchanged/replaced with a like for like item. We accept returns only within 10 days of receiving your item.
We reserve the right to refuse returned items that are stained or not in the original condition.